Customer Success
Helping Over 10,000 Companies Grow Their Businesses Since 2010
— $10 Billion In Transaction Volume —
“Insights from Kissmetrics drove a 30% lift in our conversions. All of our key customer behavior data lives in Kissmetrics, for both our product and our website, so we can quickly identify and take action on any roadblocks across our growth cycle. Kissmetrics is essential to Lucid Software’s growth efforts.”
“We saw a 25% boost in trial engagement using Kissmetrics Cohort Reports. Kissmetrics showed us that with our redesigned trial wizard, new users were actively using the product earlier in their trial, and using more of the features in the product.”
“It’s great because Kissmetrics provided us the ability to track unique events and segment who the users are and what each user is doing. Google Analytics doesn’t allow that.”
“Understanding the entire customer lifecycle in Kissmetrics – from discovery to purchase – is crucial for increasing our conversions.”
“Kissmetrics helped us reduce churn by 50% and provides us with powerful insights to gain an understanding of our users.”
“Google Analytics didn’t let me make sufficient actionable decisions, so I tried Kissmetrics. The result? 120% increased monthly revenue.”
“With Kissmetrics, I’m confident with the data that’s being reported. Our acquisition and product teams use it for channel attribution, funnel optimization, and product improvements.”
Case Studies
Customer Churn Cut in Half and a 10x Increase in Upgrades
Increased Conversion Rate By More Than 17% In Just 6 Months
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