Product updates

We are investing in the future of KISSmetrics.

Right now we are making reporting faster and more reliable. In parallel, we are building the next generation of KISSmetrics, and we want to build it with you.

KISSmetrics v2

Get an early look, and help shape it.

We are rebuilding KISSmetrics from the ground up. Over the coming weeks we are walking customers through the new app, gathering feedback, and building around the workflows you actually use. If you want an early look and a say in where it goes, book a short call with our team.

Book a call

15 or 40 minutes. We will screen share the new app and listen.

Platform improvements underway

We are rolling out a series of backend improvements designed to make reporting faster, more reliable, and ready for what is next.

As these updates roll out, you may occasionally notice changes in report execution times or platform behavior. Our team is actively monitoring the rollout and working to minimize any disruption.

If you notice anything unexpected, reach out at help@kissmetrics.io. Your feedback helps us validate improvements and quickly catch anything that needs attention.

Query execution enhancements

A rebuilt reporting engine that supports a wider range of queries and runs them more efficiently.

Platform resource optimization

Reworking how report data is stored and processed so the platform stays reliable under heavy load.

Report execution visibility and feedback

Clearer signals on where a report sits in the queue and how long it is expected to take.

What we are working on

The road ahead, in the open.

June 2026In progress

Faster, broader query engine

Migrating reporting to a new engine that handles more query types and runs them more efficiently.

Reliability under load

Reworking data storage and memory handling to reduce report failures during peak usage.

Report progress feedback

Adding estimated run times and queue visibility so you are never left guessing whether a report is stuck.

Targeting summer 2026Planned

KISSmetrics v2 early access

A rebuilt KISSmetrics experience. We are opening early previews and feedback sessions to customers first.

New integrations

More ways to connect KISSmetrics to the rest of your stack.

Tell us what to build next.

Hitting something unexpected, or have a request? We read every note, and the best way to influence the roadmap is a quick call.