We spent six months building a new reporting module and only 12% of customers have even opened it - we have no idea if we are building the right things.
Build the Features That Actually Drive Retention
Stop guessing which features matter. KISSmetrics tracks adoption curves, correlates feature usage with retention, and shows your product team exactly where to invest next.
Join the KISSmetrics Accelerator — a hands-on program to get your analytics running fast
Trusted by 10,000+ SaaS product teams
Sound familiar?
Your product team ships features on a regular cadence, but nobody can tell you which of those features actually move the business. Some get adopted immediately. Others sit unused. A few become the core reason customers renew. Without connecting feature usage to business outcomes, your roadmap is driven by gut instinct and the loudest customer requests rather than data.
Feature usage counts are misleading. Knowing that a feature was used 10,000 times last month tells you nothing about whether it drives retention or just attracts curious clicks. You need to know which features correlate with renewal, which predict expansion, and which have no measurable impact on revenue so you can focus engineering resources where they matter.
Product analytics tools give you event counts and user flows. What they do not give you is the connection between feature adoption and revenue outcomes. You need analytics that can tell you: customers who adopt Feature X have a 94% renewal rate versus 71% for those who do not. That is the kind of insight that transforms product strategy.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“KISSmetrics showed us that customers who adopted our workflow automation had a 94% renewal rate versus 68% for those who did not. We restructured onboarding to promote that feature first and lifted overall retention by 19%.”
Priya Mehta
Chief Product Officer, TaskEngine
The SaaS Feature Adoption Toolkit
Join the Accelerator program — guided setup, expert onboarding, custom plan
- Feature adoption curve tracking from launch through maturity
- Feature-to-retention correlation with statistical significance
- Adoption segmentation by plan, role, and company size
- Feature discovery path tracking and optimization
- Usage depth analysis from basic to power user
- Product roadmap intelligence dashboards
- Unlimited team seats for product and engineering
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
No commitment required. The Accelerator program is designed to get you to value fast.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Join the KISSmetrics Accelerator program. We'll walk through your use case, set up your tracking, and build a custom plan that fits.
Book an Accelerator Call