We have 500 enterprise accounts and no consistent way to tell which ones are thriving and which are quietly disengaging before renewal.
Enterprise SaaS Analytics Built for Scale and Complexity
Track adoption across complex organizations with multiple teams, roles, and workflows. Get enterprise-grade security, compliance, and the depth of insight your largest accounts demand.
Join the KISSmetrics Accelerator — a hands-on program to get your analytics running fast
Trusted by 10,000+ SaaS companies
Sound familiar?
Enterprise SaaS is a different game. Your accounts have hundreds of users across multiple departments, each using the product in different ways. A single account might have power users in engineering, casual users in marketing, and admins who log in once a quarter. Aggregate usage metrics tell you nothing about whether the account is healthy or headed for a painful renewal conversation.
Your CS team manages millions in ARR but lacks the behavioral data to prioritize effectively. They find out an account is at risk when the champion leaves or the renewal call goes sideways - not three months earlier when usage started declining. Meanwhile, your product team builds for the loudest customer, not the patterns that drive retention across your entire portfolio.
Enterprise SaaS analytics must handle complexity - hierarchical account structures, role-based usage patterns, compliance requirements, and long contract cycles. You need analytics that match the sophistication of your product and your customers.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“KISSmetrics provided us the ability to track unique events and segment who the users are. We finally understand what drives value across our enterprise accounts.”
Alex Acker
Senior Manager, Marketing & Insights, SendGrid
The Enterprise SaaS Analytics Toolkit
Join the Accelerator program — guided setup, expert onboarding, custom plan
- Hierarchical account analytics with org-level roll-ups
- Enterprise churn risk detection and early warning alerts
- Automated executive business review data and reports
- Real-time account health monitoring across your portfolio
- Expansion revenue attribution tied to product behavior
- Role-based adoption tracking across user personas
- Enterprise security, SSO, and compliance controls
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
No commitment required. The Accelerator program is designed to get you to value fast.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Join the KISSmetrics Accelerator program. We'll walk through your use case, set up your tracking, and build a custom plan that fits.
Book an Accelerator Call