"We know our cart abandonment rate is 68%, but we have no idea why people are leaving or what we can do about it."
See Exactly Where Shoppers Drop Off - and Bring Them Back
Person-level checkout tracking that shows you who abandons, where they leave, and triggers recovery campaigns automatically.
$1 for 7 days. Full access. Cancel anytime.
Trusted by 10,000+ brands worldwide
Sound familiar?
Your store is leaking revenue at every step and you can't see where. Nearly 70% of shopping carts are abandoned, but your analytics tool tells you "they left" - not who left, why they left, or what you could have done to save the sale. You're retargeting everyone the same way because you can't segment by behavior.
The real cost isn't just the abandoned cart. It's the repeat purchases that never happen because you don't know which first-time buyers are most likely to come back. It's the marketing spend on channels that drive one-time bargain hunters instead of loyal customers. It's the checkout friction you can't see because your analytics only shows aggregate data.
KISSmetrics tracks every individual customer journey from first ad click to repeat purchase. You see the exact step where shoppers abandon, which campaigns bring your highest-LTV customers, and when to trigger the perfect re-engagement message. This isn't session-level analytics - this is knowing your customers by name.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“We reduced cart abandonment by 23% in the first month by identifying a hidden friction point in our checkout flow that we never would have found without KISSmetrics.”
Sarah Mitchell
VP of E-commerce, Fashion Retailer
The Complete E-commerce Analytics Stack
Starting at $99/month - $1 trial for 7 days
- Full platform access (all 9 report types)
- Native Shopify & WooCommerce integration
- 1-hour expert onboarding call
- 2 months surcharge-free onboarding
- Cart recovery email campaigns
- Unlimited users & seats
- 30+ native integrations
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
Cancel anytime. No lock-in. Prices are indicative - talk to us for custom rates.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Start your $1 trial today. Full access, 2 months of surcharge-free onboarding, and a 1-hour expert call to get you set up.
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