We have a customer journey map on the wall, but it was built on assumptions - we have never actually seen what customers do.
Journey Analytics Built on What Customers Actually Do
Map real customer journeys from first touch through purchase and retention. See the actual paths people take, where they get stuck, and which experiences create loyal customers.
$1 for 7 days. Full access. Cancel anytime.
Trusted by 10,000+ companies
Sound familiar?
Your customer journey map looks beautiful on the conference room wall. It was built during a two-day workshop with sticky notes and assumptions. The problem is real customers do not follow your ideal path. They loop back, skip steps, stall for weeks, try your competitor, and return through a channel you never expected. Your theoretical journey and the actual journey are completely different.
Without journey analytics, you are optimizing a fiction. You pour resources into touchpoints that look important on the whiteboard but may have zero impact on real customer behavior. Meanwhile, critical friction points that cause real drop-offs go unnoticed because they were not part of the original journey map.
You need journey analytics that show you reality - the actual sequences of events, the real time gaps between stages, the common detours, and the moments that create or destroy customer value. Data-driven journey maps that update as customer behavior evolves, not static artifacts from a workshop that happened last year.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“After implementing behavioral cohort analysis, we identified the key activation events and reduced churn by 35% within six months.”
James Chen
VP Product, B2B SaaS Platform
The Customer Journey Analytics Toolkit
Starting at $99/month - $1 trial for 7 days
- Automated journey path discovery and visualization
- Friction point detection with revenue impact ranking
- Segment-level journey comparison and analysis
- Stage duration and velocity analytics
- Journey loop detection and resolution
- Moment-of-value identification for retention
- Unlimited team seats and cross-channel tracking
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
Cancel anytime. No lock-in. Prices are indicative - talk to us for custom rates.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Start your $1 trial today. Full access, 2 months of surcharge-free onboarding, and a 1-hour expert call to get you set up.
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