BigCommerce gives us basic reports, but we need to understand why customers buy - not just how many orders we got this week.
BigCommerce Analytics That Explain the Why Behind the Numbers
Move beyond order counts and traffic totals. Track individual customer behavior across your BigCommerce store to understand what drives purchases, what causes abandonment, and where your biggest growth opportunities hide.
$1 for 7 days. Full access. Cancel anytime.
Trusted by 10,000+ e-commerce brands
Sound familiar?
BigCommerce provides solid built-in reporting for day-to-day store management. But when you need to understand customer behavior at a deeper level - why some visitors convert and others do not, which marketing channels bring in your most valuable customers, or how product page changes affect downstream revenue - you quickly outgrow what BigCommerce reports can tell you.
Adding Google Analytics helps with traffic data, but it still thinks in sessions and pageviews, not people and purchases. You cannot follow a single customer from their first Google search through their third repeat order. You cannot segment customers by behavior and compare their lifetime value. You are left making important marketing and merchandising decisions based on incomplete data.
KISSmetrics bridges this gap for BigCommerce stores. Keep using BigCommerce for order management and basic reporting, and layer on person-level behavioral analytics that show you the complete customer story. From first touchpoint to loyal repeat buyer, every interaction is tracked, connected, and actionable.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“We switched from aggregate dashboards to person-level tracking and saw a 28% increase in conversion within the first quarter.”
Sarah Mitchell
Head of E-commerce, Fashion Retailer
The BigCommerce Analytics Toolkit
Starting at $99/month - $1 trial for 7 days
- Customer discovery and acquisition source tracking
- Product page conversion analytics with segmentation
- Multi-step funnel builder beyond BigCommerce reports
- Behavioral customer segmentation engine
- Channel revenue intelligence with LTV attribution
- Category and catalog performance analytics
- Quick-install BigCommerce integration via Script Manager
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
Cancel anytime. No lock-in. Prices are indicative - talk to us for custom rates.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Start your $1 trial today. Full access, 2 months of surcharge-free onboarding, and a 1-hour expert call to get you set up.
Start Your $1 Trial