We're closing deals but we have no idea which product behaviors predict whether they'll renew - we're flying blind on retention.
B2B SaaS Analytics That Connect Product Usage to Revenue
See the full picture from trial signup to expansion. Track activation milestones, identify churn risks, and prove which features drive net revenue retention.
Join the KISSmetrics Accelerator — a hands-on program to get your analytics running fast
Trusted by 10,000+ SaaS companies
Sound familiar?
Your B2B SaaS product has hundreds of accounts, each with multiple users and complex buying journeys. But your analytics only show aggregate usage counts. You cannot tell which accounts are heading toward churn, which power users are driving expansion conversations, or which onboarding steps correlate with long-term retention. The gap between product data and revenue data is costing you renewals.
Your CS team reacts to churn instead of preventing it. Your product team ships features without knowing if they move the needle on retention. Sales closes deals but cannot tell marketing which leads become the best customers. Everyone is working with incomplete information because no single tool connects the dots between user behavior and business outcomes.
B2B SaaS companies need analytics built for multi-user accounts, long sales cycles, and expansion revenue motions. Not consumer-grade tools that treat every visitor as a one-time session. You need to see the account-level story from first touch through renewal.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“After implementing behavioral cohort analysis, we identified the key activation events and reduced churn by 35%. KISSmetrics gave us the data to move from reactive to proactive retention.”
James Chen
VP Product, B2B SaaS Platform
The B2B SaaS Analytics Toolkit
Join the Accelerator program — guided setup, expert onboarding, custom plan
- Account-level behavioral analytics with multi-user roll-ups
- Net revenue retention tracking by cohort and segment
- Onboarding funnel analysis with drop-off diagnostics
- Product-qualified lead scoring and CRM sync
- Feature adoption dashboards tied to retention outcomes
- Renewal prediction and expansion opportunity alerts
- Unlimited team seats across product, CS, and sales
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
No commitment required. The Accelerator program is designed to get you to value fast.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Join the KISSmetrics Accelerator program. We'll walk through your use case, set up your tracking, and build a custom plan that fits.
Book an Accelerator Call