"Our churn rate is 8% monthly but I genuinely don't know what separates the users who stay from the ones who leave."
Understand Why Users Churn - Before They Cancel
Person-level behavioral analytics that connects activation, engagement, and retention to revenue outcomes.
$1 for 7 days. Full access. Cancel anytime.
Trusted by 10,000+ SaaS companies
Sound familiar?
Your users sign up but never activate. The ones who activate use 10% of your features. And the ones who do engage eventually churn without warning - you only find out when the cancellation email hits. Your product team ships features but can't tell which ones actually move retention.
The fundamental problem is that aggregate metrics hide the story. "30% of users drop off at step 3" tells you nothing about who those users are, what they tried before giving up, or what successful users did differently. You need person-level insight to debug your product experience and build features that actually matter.
KISSmetrics connects the dots between user behavior, feature adoption, and revenue. Track your entire lifecycle from signup to expansion, identify the behavioral signals that predict churn, and trigger intervention campaigns before it's too late. Every user journey, every event, tied to a real person.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“KISSmetrics helped us identify that users who didn't complete our integration within 3 days had a 70% churn rate. Now we trigger automated help at day 2 and reduced early churn by 35%.”
James Chen
Head of Growth, B2B SaaS Platform
The Complete SaaS Growth Analytics Stack
Starting at $99/month - $1 trial for 7 days
- Full platform access (all 9 report types)
- JavaScript SDK + REST API
- 1-hour expert onboarding call
- 2 months surcharge-free onboarding
- Lifecycle email campaigns
- Unlimited users & seats
- Segment, HubSpot, Salesforce integrations
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
Cancel anytime. No lock-in. Prices are indicative - talk to us for custom rates.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Start your $1 trial today. Full access, 2 months of surcharge-free onboarding, and a 1-hour expert call to get you set up.
Start Your $1 Trial