By the time a customer tells us they are unhappy, they have already made the decision to leave. I need to see the warning signs weeks earlier.
Customer Success Analytics That Predict Churn Before It Happens
Track product usage, engagement patterns, and health signals across your customer base. Identify at-risk accounts early and spot expansion opportunities backed by data.
$1 for 7 days. Full access. Cancel anytime.
Trusted by 10,000+ companies
Sound familiar?
Customer success should be proactive, but your data makes it reactive. You find out a customer is at risk when they file a cancellation request, not when they quietly stop using the product three weeks ago. Your CRM tells you about their contract value, but nothing about whether they are actually getting value from the product.
Product usage data exists somewhere in your engineering team's databases, but getting it into a format you can act on requires filing a ticket and waiting days. By the time the data arrives, the renewal conversation is already happening and you are walking in blind. You need real-time visibility into who is engaged and who is fading.
Expansion conversations are just as data-starved. You know some customers are ready for an upsell, but you are identifying them based on gut feeling and relationship warmth instead of actual product usage signals. You need analytics that show you which accounts are deepening their usage and which are pulling back.
What You Get
Click any feature to see how it works and what it can do for your team.
Up and Running in Days, Not Months
No data team required. Most teams see their first insights within 48 hours.
Install in Minutes
Add a single JavaScript snippet or connect via Segment. No engineering sprint required.
Configure With Experts
Your 1-hour onboarding call helps you define the events and funnels that matter for your business.
See Insights, Take Action
Build reports, discover patterns, and trigger campaigns - all from day one.
“After implementing behavioral cohort analysis, we identified the key activation events and reduced churn by 35% in six months.”
James Chen
VP Product, B2B SaaS Platform
The Customer Success Analytics Toolkit
Starting at $99/month - $1 trial for 7 days
- Automated churn risk detection and alerting
- Product usage analytics by account and feature
- Multi-factor customer health scoring
- Expansion opportunity identification and sizing
- Account-level engagement tracking across users
- Retention cohort analysis by segment and plan
- Integration with CS platforms and CRMs
2-Month Pricing Guarantee
No overage surcharges for your first 2 months after the trial. Track everything, find the right plan, zero risk.
Cancel anytime. No lock-in. Prices are indicative - talk to us for custom rates.
Frequently Asked Questions
Everything you need to know before getting started.
Ready to See What Your Data Is Hiding?
Start your $1 trial today. Full access, 2 months of surcharge-free onboarding, and a 1-hour expert call to get you set up.
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