GDPR

The General Data Protection Regulation - a comprehensive EU privacy law that governs how organizations collect, process, and store personal data of EU residents.

Also known as: General Data Protection Regulation

Why It Matters

GDPR applies to any organization that processes data of EU residents, regardless of where the company is based. Non-compliance can result in fines up to 4% of global annual revenue or 20 million euros, whichever is higher.

For analytics teams, GDPR means you need a lawful basis for tracking (typically consent), must honor data access and deletion requests, and cannot retain personal data indefinitely. It fundamentally changed how digital analytics operates.

How to Track in KISSmetrics

Configure KISSmetrics to respect GDPR requirements: implement consent-based tracking initialization, set up data retention policies, and use the API to handle data deletion requests. Track which users have given consent to understand your measurable audience.

Common Mistakes

  • -Assuming GDPR only applies to EU-based companies
  • -Treating IP addresses and device IDs as non-personal data - they are personal data under GDPR
  • -Not documenting your lawful basis for each type of data processing
  • -Ignoring data subject access requests or responding too slowly (30-day deadline)

Pro Tips

  • +Audit all your analytics tools for GDPR compliance - every tool in your stack needs to comply
  • +Use first-party data strategies to reduce dependence on third-party cookies affected by privacy regulations
  • +Document your data processing activities in a Record of Processing Activities (ROPA)

Related Terms

See GDPR in action

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